Hosting & Telecoms

We are an independently owned hosting and telecoms provider who were established in 1999.Through our diverse portfolio of brands, we deliver a comprehensive range of services, including web hosting, domain registration, virtual servers, cloud solutions, dedicated infrastructure, and VoIP.Over the past 26 years, we have supported organisations such as Nokia, Virgin, Microsoft, Monday.com, and Bet365, providing a strong foundation for continued growth and expansion. We are committed to delivering the highest standard of customer service in the industry, and we take pride in the fact that our core team has remained consistent since the beginning.Our solutions continue to evolve to meet the changing needs of our customers, enabling us to respond quickly, efficiently, and effectively.

About us

We are an independently owned hosting and telecoms provider who were established in 1999.Through our diverse portfolio of brands, we deliver a comprehensive range of services, including web hosting, domain registration, virtual servers, cloud solutions, dedicated infrastructure, and VoIP.Over the past 26 years, we have supported organisations such as Nokia, Virgin, Microsoft, Monday.com, and Bet365, providing a strong foundation for continued growth and expansion. We are committed to delivering the highest standard of customer service in the industry, and we take pride in the fact that our core team has remained consistent since the beginning.Our solutions continue to evolve to meet the changing needs of our customers, enabling us to respond quickly, efficiently, and effectively.We thrive on the success of our customers, and continue to offer the best service and support in the industry.You're in good company, our clients include:

  • Virgin

  • Microsoft

  • Nokia

  • Dumfries and Galloway Council

  • South West Water

  • Monday.com

  • Community Fibre

  • Flextrade

  • UK2

  • G3 Comms

  • Bet365 (Hillside Technology)

  • Gamma Telecom

  • Enesco

Our Brands

YSH Managed Hosting

Providing UK based hosting supported by an experienced in-house team for over 25 years.
www.ysh.uk

SiteHQ Hosting

Low cost domain registration and hosting using the popular cPanel control panel and fast UK servers.
www.sitehq.com

eSim.co.uk

eSim.co.uk provides instant activation eSIMs for travel, everyday use & enterprise IOT.
www.esim.co.uk

Dedi

Proudly providing UK based fully managed dedicated servers for over 26 years.
www.dedi.co.uk

Greenhost

Carbon neutral managed hosting and cloud solutions.
www.greenhost.uk

Netbrand

Netbrand have over 26 years experience helping companies find their perfect domain name.
www.netbrand.uk

Services

Shared Hosting

Our shared hosting packages provide high quality hosting for consumers and business.We take care of the server hardware, operating system and installed software, as well as providing technical support to help you make the most of the advanced hosting we offer.All packages come with cPanel, an easy to use control panel that gives website owners the ability to quickly and easily manage their websites and e-mail.Our team are highly experienced with cPanel, and DG is an established cPanel partner NOC.Signup via YSH or SiteHQ, alternatively please contact us to discuss a custom solution.

Domain Names

We've been registering, managing and transferring domain names for over 26 years.Our highly experienced team can assist with top-level domains, including newly released TLDs and trademark protection.Register your domain name via YSH or SiteHQ, alternatively please contact us to discuss domain portfolio management services.

Managed DNS

We provide a fully managed service taking away the headache of running and maintaining your own DNS servers.Our platform is geographically diverse with nodes throughout Europe, America, Asia and Australia offering a high availability service.The service includes access to our 24/7 support team.To discuss your requirements please contact us.

Cloud

DG provide both public and private cloud solutions to small business, enterprise, charities and schools.We have experience with in-house cloud solutions such as Proxmox, KVM and Hyper-V, as well as platforms include Amazon AWS and Azure, allowing us to create the best solution for each specific customer.A DG Cloud solution offers security and flexibility no matter what operating system and specification is required.To discuss your requirements please contact us.

Voice over IP (VoIP)

Our Voice over IP (VoIP) service is a great way to transform the telecommunications of your business, giving the freedom of an IP based platform with the flexibility and redundancy that choosing an established provider offers.DG are an Ofcom approved telecommunications provider, we have our own numbering covering all geographical and non-geographical ranges.From a single SIP account, to IAX trunks or even a complete enterprise VoIP system we can deliver simple, but advanced solutions.

  • Cloud hosted PBX

  • Superb call quality

  • Multiple users on one account

  • No big investment required

  • Free VoIP to VoIP calls

  • Full geographical and non-geographical number ranges available

  • Online configuration portal or fully managed

  • Hunt groups

  • Voicemail

  • Call queues

  • Routing by time, day and date

We can also arrange the hardware necessary from desktop phones and DECT handsets, to conference room phones and multi-cell roaming DECT solutions.To discuss your requirements please contact us.

Dedicated Servers

Ideal for large websites or applications, a dedicated server provides the raw power of a physical machine with the ability to customise nearly every aspect of the hardware, for those looking to get the best performance or the ideal configuration.You benefit from our resilient network, a comprehensive SLA, N+N UPS power, onsite generators, automatic fire suppression and physical security.We hold most server configurations in stock allowing for same day setup, with the ability to have more complex hardware configurations available at short notice.All servers are protected by our 4 hour hardware replacement promise, so that in the unlikely event of a failed component we will ensure it is replaced within 4 hours maximum. Our server monitoring solution ensures we are always one step ahead.We operate from within datacentres in London, Kent, Coventry and Hampshire.To discuss your requirements please contact us.

Connectivity

Reliable Internet connectivity has become as essential as electricity, and with over 26 years experience delivering access solutions to businesses of all sizes we are well placed to meet the needs of even the most demanding enterprise.Our enterprise connectivity solutions include:

  • FTTP (Fibre to the premises)

  • Leased Lines

  • Ethernet

  • Starlink

  • 4G / 5G

To discuss your requirements please contact us.

eSim solutions

Our eSim solutions are designed to support both domestic use and international travel, offering instant download and activation for seamless connectivity within minutes - anywhere in the world.An eSim is a digital alternative to the traditional physical Sim card, enabling devices to connect to mobile networks without the need for physical installation. This facilitates rapid and efficient deployment.Signup via eSim.co.uk, alternatively please contact us for enterprise solutions.

Contact

Our telephone lines are open Monday to Friday from 9am to 5.30pm, excluding bank holidays. Our average e-mail response time is under than 30 minutes.

Sales & General Enquiries

Technical Support

Accounts & Billing

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Privacy Policy

We take your privacy seriously and have produced this guide to help you understand why we collect personal information, how we use it, and when we stop storing it.We are registered with the Information Commissioner's Office. Our Data Protection number is Z9446811.If you'd like to discuss our policy, or seek guidance on how it applies to you please contact us.

General Overview

  • We keep to a minimum the information we hold about you.

  • We use your data to provide our services to you, respond to your enquiries, manage our relationship with you, and meet our legal obligations.

  • We delete your data when it is no longer needed for these things.

  • Generally, we do not give your information to third parties, but there are some exceptions.

  • We may record inbound and outbound calls.

Data retention policy

  • Data about customers is retained for the duration of your relationship with us, then seven years.

  • Data about prospective customers is retained for the duration of enquiry, then one year.

  • Server logs files are retained for 30 days.

I'm a customer ...

  • We use your data to fulfil our contract to you or as required by law.

  • We delete your data when it is no longer needed for these things.

  • Generally, we do not give your information to third parties. It is possible, though unlikely, that we might be forced to disclose your information in response to a court order.

  • We operate an e-mail mailing list for marketing purposes. You can join this list using the option available within our client portals. You can unsubscribe and revoke consent for our mailing list at anytime via our client portals.

  • We also generate log files from various services our contact forms and customer portals. This will include an IP address assigned to you or, more likely, to someone who provides you with Internet access.

  • Some of our services, such as Voice over IP (VoIP) will generate call detail records (CDR) for billing purposes which will contain details of telephone numbers that you have called, or that have called you.

  • Telephone calls to and from ourselves will also be contained within such records.

  • If we register a domain name on your behalf we are required to provide your details (as the registrant) to the appropriate domain name registry. The registry may provide that information to the public via a WHOIS, or directly upon request if registrant data is not included in the WHOIS. It may be possible to register a domain name without us having to share your details, please discuss with us.

As a customer we will generally hold the following information about you:

  • Your name, identity and contact information

  • Information about your business

  • Information and documents about services you take from us

  • Our communications with you

  • Billing and payment information

I'm a prospective customer ...

  • We use your data to respond to your enquiry or as required by law - if you give us a ring or make contact by email, we will follow up on your enquiry and see if there is a way in which we can help you.

  • We keep a record of enquiries received to help us plan our business strategy and check that we are offering what potential clients want.

  • We delete your data when it is no longer needed for these things.

  • Generally, we do not give your information to third parties. It is possible, though unlikely, that we might be forced to disclose your information in response to a court order.

  • We also generate log files from various servers, our contact forms and customer portals. This will include an IP address assigned to you or, more likely, to someone who provides you with Internet access.

  • Telephone calls to and from ourselves will be stored within call detail records (CDR) for billing and call volume analysis.

As a prospective customer we will generally hold the following information about you:

  • Your name, identity and contact information

  • Information about your business

  • Our communications with you

Complaints Policy

We pride ourselves on offering a high level of service to all our customers, however we understand that sometimes things go wrong and misunderstandings can occur.If you are already speaking to a member of our sales, support or accounts team your first course of action should be to address the matter with them, quite often complaints can be resolved immediately where a simple misunderstanding has occurred.You are welcome to ask to speak to another member of our staff about the matter, or have the issue raised with a more senior staff member, by calling us on on 01428 404040.If you are dissatisfied with the solution offered, then we request that you raise a formal complaint by writing to our Managing Director at:DG Technology
St Lawrence
Southleigh Road
Havant
PO9 2PRWe will investigate, respond to (within 2 working days), and conclude efficiently, professionally and in a timely manor any complaint submitted.To help us know the facts please include any past correspondence, your full account information, brief summary of the issue you would like investigated, and your preferred resolution.